FAQs

What is alittlehelp.com?

ALittleHelp (alittlehelp.com) is a community-funding platform for communities to support their friends and family members who have experienced the loss of a loved one, only to find themselves in an unplanned financial struggle. It’s also a platform to celebrate the lives of those we’ve lost.

We believe that everyone deserves a little help when tragedy strikes, so we launched ALittleHelp as an online community designed to help families through the financial struggles that often arise after the loss of a loved one.

The unfortunate reality is that tragedies happen to good people every day. And in far too many situations, surviving members of a family find out too late that a plan wasn’t in place, or that it doesn’t cover all of what’s needed in the short term.

This platform is intended to be a better, more relevant, and more trusted community funding platform than anything else on the market today.

WHO’S BEHIND THIS?

ALittleHelp is sponsored by Legal & General America, a company with more than 65 years of securing the financial futures of families. Our community funding platform gives supporters a trusted path to lend a hand, and a promise that we’ll never keep a cent of any dollar raised.

WHY IS A LIFE INSURANCE COMPANY DOING THIS?

Because it helps people. We would love for every family in need to have had the foresight and sometimes luxury to be covered by life insurance. That's just not the real world. We are people too and understand that sometimes life outpaces good intentions or circumstances crowd out desires. For those unfortunate enough to be without insurance, and we do recognize that not everyone can qualify for life insurance, we hope that ALittleHelp makes a difference. And if the realities of loss start an important conversation or two among those who live on, we hope to make a difference there too. That's why we're here--to make a difference.

WHAT’S THE DIFFERENCE BETWEEN THIS AND ALL OF THE OTHER CROWDFUNDING SITES?

Legal & General America has more than 65 years of experience securing the financial futures of families. We’re using that expertise to inform the development of ALittleHelp, which allows supporters to raise money with the confidence that every dollar contributed will go further for the intended recipient.

Legal & General America keeps no portion of dollars raised, as many crowdfunding sites do. What’s more, setting up a memorial campaign will always be free of charge. The only cost is a required PayPal transaction fee of 2.9% plus .30 cents per transaction. This is our promise to our community.

HOW DOES THE SITE WORK?

You can start a fund for yourself or a friend/family member who is struggling financially after the loss of a loved one. We’ll ask for some important information about the deceased and the recipient to help establish the memorial fund and ensure that dollars collected go to the intended individual or cause.

Once the campaign is set up, you can upload photos and memories of your loved one before sharing the link with your network of friends and family. Contributions can be easily made by credit/debit card or PayPal. Contributions go straight to a recipient’s PayPal account. Campaigns can be active for up to 60 days.

HOW CAN I SPEAK WITH SOMEONE AT ALITTLEHELP.COM?

You can contact us by email at questions@alittlehelp.com and we will respond promptly.

WHAT ARE THE FEES?

Unlike many other crowdfunding sites, ALittleHelp does not take any portion of contributions raised on our platform. What’s more, setting up a memorial campaign will always be free of charge. The only fee is a required PayPal transaction fee of 2.9% plus .30 cents per transaction.

HOW DO I CONTRIBUTE TO AN EXISTING CAMPAIGN?

Your contribution can be easily made by credit/debit card or PayPal account. Contributions go straight to the intended recipient’s PayPal account.

IS MY CONTRIBUTION TAX-DEDUCTIBLE?

No, contributions made on alittlehelp.com are not tax-deductible.

HOW MUCH DOES IT COST TO SET UP A CAMPAIGN?

Setting up a campaign on alittlehelp.com is absolutely free.

HOW DO I RECEIVE MY FUNDS?

Once you have completed the memorial campaign setup process, you can start collecting contributions immediately; however, the recipient of the campaign will not begin to see funds deposited in his/her PayPal account until 72 hours after the campaign is created.

ALittleHelp and PayPal require memorial fund recipients to have PayPal Business accounts in order to enable contributors to send funds via credit/debit card if they don't have or want to use a PayPal account. PayPal Business accounts also provide compliance protections.

Why Do I Need A PayPal Business Account?

Although ALittleHelp is intended for personal use, in order to increase security and provide additional services, a PayPal business account is necessary. ALittleHelp and PayPal require memorial fund recipients to have PayPal Business accounts in order to enable contributors to send funds via credit/debit card if they don't have or want to use a PayPal account. PayPal Business accounts also provide compliance protections.

Note: Contributors to your campaign WILL NOT be required to have PayPal accounts.

If your PayPal account has not already been upgraded to PayPal Business Account, click here for complete instructions.

HOW DO ONLINE CONTRIBUTIONS WORK?

A person can contribute to a memorial fund via credit/debit card or using a Paypal account. Contributions go straight to the intended recipient’s PayPal account.

WHEN IS THE AMOUNT CHARGED TO MY CARD?

The funds will be authorized immediately but will not be processed until a minimum of 72 hours after a campaign is created.

HOW WILL I KNOW WHEN I RECEIVE A CONTRIBUTION?

You will receive an email notification from alittlehelp.com every time someone makes a contribution to your memorial fund.

HOW WILL I KNOW IF MY CONTRIBUTION WAS RECEIVED?

You will receive a thank you email from alittlehelp.com as well as an email receipt from Paypal for your contribution.

IS ALITTLEHELP.COM SECURE?

Yes. All transactions initiated through alittlehelp.com are securely encrypted using Secure Socket Layer (SSL) technology. In your web browser, you will see a small lock icon or green bar to verify the security of the site.

WHY NOT JUST RAISE MONEY DIRECTLY WITH PAYPAL?

We believe that everyone deserves a little help when tragedy strikes. ALittleHelp has been designed for communities to come together in support of friends and family members who have experienced the loss of a loved one, only to find themselves in an unplanned financial struggle. It’s also a platform to celebrate the lives of those we’ve lost. ALittleHelp is intended to be a better, more relevant, and more trusted community funding platform than anything else on the market today.

CAN A CONTRIBUTOR TO A CAMPAIGN REMAIN ANONYMOUS?

Yes, as a contributor to a campaign you do not have to disclose your name or the amount of your gift publicly, but the campaign organizer and recipient would see your name and donation amount.

CAN ANYONE SET UP A CAMPAIGN? WHO IS ELIGIBLE?

Anyone who is at least 18 years old and resides in the United States can set up a campaign on ALittleHelp, provided that the campaign was created for someone who has died within the past six months. We’ll ask for some important information about the deceased and the recipient to establish the memorial fund and help ensure that dollars collected go to the intended individual or cause.

CAN ANYONE OUTSIDE THE UNITED STATES SET UP A CAMPAIGN?

No. At this time, only people who reside within the United States can set up a campaign on ALittleHelp.

WHAT IF I DON'T HAVE A PICTURE OF THE DECEASED PERSON?

You will need to obtain a photo, as we do require a photo of a loved one to establish and set up a memorial fund.

WHEN SETTING UP MY CAMPAIGN, WHAT PHOTO FORMAT WORKS BEST?

Horizontal .jpeg, .jpg or .png files work best. Make sure that no other people are included in the photo, and that the person is centered and filling as much of the frame as possible. Photos that clearly show a person’s face and do not include sunglasses, hats, or costumes are best.

HOW LONG DOES IT TAKE TO SETUP A CAMPAIGN?

Memorial campaigns can be set up in just a few minutes and can be shared with friends and family once the setup process is complete.

WHAT IF I HAVE TROUBLE SETTING UP MY CAMPAIGN?

You can send an email to questions@alittlehelp.com. We will respond promptly to your inquiry.

IS IT POSSIBLE TO HAVE A CAMPAIGN RUN MORE THAN 60 DAYS?

We cap the duration of all campaigns at 60 days. We’ve found that campaigns are more successful and people contribute more quickly when they have a deadline.

CAN I CREATE MULTIPLE CAMPAIGNS FOR THE SAME PERSON?

No, only one memorial fund per deceased person is permitted.

CAN I CREATE A CAMPAIGN FOR SOMEONE WHO IS IN HOSPICE?

No, ALittleHelp is strictly for memorial funds for individuals who have passed away.

I HAVE A QUESTION NOT ADDRESSED HERE. WHO CAN I CONTACT?

You can send an email to questions@alittlehelp.com. We will respond promptly to your inquiry.